Quality Surplus LLC has been acquired by JLS Industrial Surplus LLC.
Same nice people with the same great service.

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Customer Service

Shipping
Most orders will be shipped the same or next business day. Truck shipments will generally ship in 2-3 business days.

Returns
14 Day Guarantee.
Buyer pays return shipping.
Payment refunded to original payment method.
All returns except for defective items will be subject to a 20% restocking fee.
No returns accepted after 30 days.

Privacy & Security
We understand that your privacy while using our Site is important, especially when conducting business or providing sensitive personal information. This Notice will govern our Privacy Policy for users of this Site, whether or not a transaction of any sort is conducting while visiting. 
Your Personal Information: 
The information we learn from customers helps us to personalize and continually improve our customer service, while developing ways to improve your shopping experience at njoydiscount.com. Following is some of the information we gather about our users. 

Information You Provide Us: When you complete a Customer Profile Form on line or communicate with us via e-mail, letter, fax or phone, we receive and store the information you've provided. This information is basic, including: name, address, phone, fax and cell phone numbers, e-mail address and business information (if applicable). We use this information that you provide for such purposes as responding to your requests, communicating with you and customizing future shopping for you.

No credit card information is stored on our site nor is it ever seen by us. All credit cards transactions are processed directly from the shopping cart to the processing bank.

Ordering
In order to place your order, you need to add the product to your shopping cart and click checkout. You can checkout as a guest or register for an account. In order to view your order, you have to be a registered customer. Please follow the step-by-step instructions to place your order.
Payment
Payment can be made by Amex, MC, Visa, Discover or Paypal.
Viewing Orders
To view your current order ,Please click My Account link in top right menu bar, You will be directed to login in to your account if not already logged in. If you have any products in your cart they will show in top right menu bar under My Cart with the number of items in cart also listed. If you have already made a purchase you will receive a email with order and receipt along with shipping tracking number.
Updating Account Information
To update your account information ,Please click My Account in top right menu bar, You will be directed to login in to your account if not already logged in.You will then be redirected to page My Dashboard where you will be able to edit all your account information